I'm starting to love getting those emails. The ones I don't like as much say "CenterPoint Energy has investigated your outage request. The work necessary to repair the street light has been assigned to a crew and should be complete in approximately 2-3 weeks. Thank you for reporting street light outages." However, even these seem generally to have been finished well under the time mentioned; I'll have to go back and check out these specific ones.
I need to update the map to include these new fixes; I will when I get a few spare moments...
Unfortunately it's crunch time at work for Nicole and I have just started a new semester. The new challenge will be keeping up this effort when all my time seems to be allocated in advance.
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